"I just wanted to let you know how grateful our family is for how welcome you've made our dad feel at The Willows. From the initial meeting when you made sure to have blueberry muffins and apple cider (his favorite) to Kyle spending time playing checkers with him, he feels supported, heard, and safe. And we appreciate the open line of com
"I just wanted to let you know how grateful our family is for how welcome you've made our dad feel at The Willows. From the initial meeting when you made sure to have blueberry muffins and apple cider (his favorite) to Kyle spending time playing checkers with him, he feels supported, heard, and safe. And we appreciate the open line of communication you have with us keeping us updated on his moods, his medical appointments, and general news. Again, thank you!"
My mother has been at The Willows for about six months. She has received excellent care and considers The Willows her home.
She recently had a potentially life-threatening emergency. Her on duty caregiver noticed discoloration in her leg after mom had complained of pain. Heather called me and I quickly contacted my father. Mom was taken t
My mother has been at The Willows for about six months. She has received excellent care and considers The Willows her home.
She recently had a potentially life-threatening emergency. Her on duty caregiver noticed discoloration in her leg after mom had complained of pain. Heather called me and I quickly contacted my father. Mom was taken to emergency room and found to have multiple blood clots. Surgery was done within hours.
I am very appreciative for this attentive care that very well saved her life.
I recommend The Willows to anyone who’s looking for a clean, comfortable, fresh and well-maintained home for their loved one who need special care. I will always be thankful that mom has such warm and loving support from everyone at The Willows.
“We are so lucky to have found you. It was thanks to Beaumont Hospice and others at the hospital. They spoke highly of The Willows. They have been very positive and have said they will be recommending The Willows more. You were all great and I thank you again. Thanks again for being so good to ****. You are super people and we wish you much success.”
“I'm so glad we found you guys. I'm sure his experience would have been much different somewhere else. I thought it was cool when he was out with me and would tell me that he was ready to go home, meaning the Willows. That says a lot!”
“Just wanted to text you and tell you again how much I appreciate the good quality care that you always gave to *****. That meant, and still means the world to me, that he was so well cared for. Thank you again.❣️❤️”
“I appreciate you and Carlene for letting me have this amazing opportunity and journey with you. Your reputation in the healthcare industry stands out above the rest and with your compassion and knowledge you both make my job easy🤗”
"I can state with confidence. The Willows is a true ‘home’ where Heather and Carlene have gone above and beyond to provide a safe and comfortable environment that anyone, including me would be proud to call home!
My kids already know the name ‘Willows’ "
"The passion and care you share and provide to your residents is far beyond impressive. You both are amazing and there is no better home for anyone’s loved ones than the Willows! I’m proud of you both that you have been able to follow your dreams. It is not just a house that you provide for your residents but it is a home where residents are truly cared for."
"Congratulations Carly Brockert and Heather René. That’s amazing! I couldn’t think of 2 better people for this. If my Gma was still alive she’d be there."
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